1) complain the poor quality of the dictionary, and
2) give reasons for your complaints.
Dear Mr. Wang,
I ama customer whohave bought an English dictionary from your website several days ago. I feel bad to trouble you but I am afraid that I have to make a complaint about thedictionary.
What I have to complain lies in the following two aspects. In the first place, the paper of the dictionary is of poor quality. In addition, many pages in the dictionary are missing and some of the pages are reversed. Under these circumstances, I find this to be completely unacceptable.
I appreciate it very much if you couldchange it for a new one. Preferably,I hope you can give me a full refund. And I would like to have this matter settled in one week. I hope you can look into this matter as soon as possible and I am looking forward to your prompt reply.
Yours sincerely,
Li Ming
2
咨询信
Write a letter inquiring a travel agency about the trip to Mount Huangshan. Some necessary details must be included. Do not sign your own name at the end of your letter, using “Li Ming” instead.
Dear Sir or Madam,
I would like to travel to Mount Huangshan this su妹妹er. I am writing to ask if it is possible for you to provide me with some information regarding the trip to Mount Huangshan.
First of all, would you mind telling me how much the trip costs for each person?. Secondly, how many days will the trip take? (第二个问题). Thirdly, I would be highly grateful if you could let me know aboutthe acco妹妹odation and detailed plans. If you could send me some relevant booklets on the above-mentioned aspects, I would be more than happy.
Thank you for your kindness, and your prompt attention to this letter will be highly appreciated.
Yours sincerely,
Li Ming
3
哀求信
Directions: You find your study load is too heavy. Write a letter to your college teacher: 1） you need to withdraw from two courses,
2） explain the reasons,
3） ask if it is possible to obtain a refund.
Dear Professor Smith,
I am a student in your university. I am
writing to formally ask whether I can withdraw from two courses: Introduction to Elementary Education and Teaching Methods.
The main reason forreducing my course loadis thatI find it extremely difficult to manage six courses. BecauseI really have to work part time, I have no other choice but to decrease my course load. At last, I would also like to request a tuition refund. I am sorry for any inconveniences I have caused by this change in plans.
It would be highly appreciated if you could take my request into consideration. I am looking forward to you reply at your earliest convenience.
Yours sincerely,
Li Ming
4
感激信
Directions:
You have just returned from a visit to a university in Great Britain. And you were warmly treated there by Professor Smith. Please write a letter to express your thanks to him for his hospitality.
Dear Prof. Smith,
I am writing to extend my
sincere gratitude to you. I am referring to your warm treatment in Great Britain.
When I arrived in Stanford University, it was you who introduced so many of famous professors and celebrated scholars at your University to me. You also invited me to your home and treated me with delicious food. If it had not been for your assistance, I fear that I would not have had such a pleasant stay in Great Britain. My appreciation to your selfless help is beyond any words.
I sincerely hope that I can return your kindness in the near future. Once again, please accept my heartfelt gratitude. I am looking forward to your reply.
Sincerely yours,
Li Ming
5
申请信
Directions:
You want to apply for the following job: a personal secretary to the general manager, write a letter to Mr. Byron to:
1) show your interest,
2) describe yourself, and
3) explain why you would be suitable for the job.
Dear Mr. Byron,
I am writing to apply for（求职） the position as the personal secretary to the general manager./（肄业）(the opportunity for further study in your university).
I am fully confident that I am the right candidate. To begin with, I major insecretaryand will graduate from Peking University. I have a good academic performance in school and have been the top five students for four years in my grade.In addition, I am an open-minded, cooperative and ready-to-help girl.
Enclosed is my resume to provide additional information. Thank you for your time and consideration. I am looking forward to your reply at your earliest convenience.
Yours sincerely，
Li Ming
6
建议信
Write a letter to your university canteen, making suggestions for improving its service. You should write about 100 words on ANSWER SHEET .
Dear Sir or Madam,
I am a student of our university, who oftenhave meals in our canteen. Generally speaking, ourcanteen provides quite good food.However, I still have some suggestions for you to make our canteen more popular among students.
To begin with, I wonder whether you couldprovide more varieties of food. We do not have many options when eating in our canteen now. To continue, some students have complained about the price of the food there, would you pleaselower it down?
I do hope to have a bettercanteen. And I would be highly grateful if you could take my suggestions into consideration.
Yours sincerely,
Li Ming
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